View Agenda
Become a Sponsor
Purchase Pass
2 - 4 September, 2019 | Royce Hotel, Melbourne, VIC
  1. Home
  2. Speakers
  3. Xavier Hughes
View All Speakers
Xavier Hughes, Deputy CEO, ICMA at International City/County Management Association USA

Xavier Hughes


Deputy CEO, ICMA
International City/County Management Association USA

Check out the incredible speaker line-up to see who will be joining Xavier.

Download The Latest Agenda

Pre-Conference Workshops: Monday, 2nd September 2019

Monday, September 2nd, 2019

7:00 AM How Government Can Establish Effective Mechanisms to Remove Complex Layers In a Manner That Works Best For Their Constituents

Change the Way you Interact With Clients and Small Businesses

As we pave our way into the digital future, it is important to think beyond digital experiences and that Innovation is not technology. It’s a state of mind.
This workshop will be a deeper dive before Xavier's keynote session to clarify how you can design an innovative government that is easy to interact with.
Xavier will take you through the questions, process and structure required to transform your digital government.

Join us in this practical workshop to refresh and design the way you interact with clients and partners.
  • Defining innovation: It is a state of mind and not a technology
  • Does your community promote decisionmaking through the use of open innovation, eparticipation, and co-design to improve its collective intelligence?
  • Does your community learn, adapt, innovate and respond effectively to changing circumstances?
  • How to implement the process: Reflect. Research. Design. Build. Evolve.
  • Understanding your organisational structure to get started

Conference Day One: Tuesday, 3rd September 2019

Tuesday, September 3rd, 2019

8:40 AM OPENING KEYNOTE: The Innovation Playbook for Local Government

Technological forces are moving at an unprecedented pace, impacting everything from healthcare to mobility. Join Xavier in this compelling session to establish effective mechanisms to manage the onslaught in a manner that works best for their constituents?

  • Why innovation is not technology. It’s a state of mind
  • What are the challenges local government are facing?
  • Why are we doing it this way?
  • Exploring the process- Are we aware of what is happening out there and leveraging existing frameworks and pilots
  • Analysing the structure from people, process, policy, data and technology