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2 - 4 September, 2019 | Royce Hotel, Melbourne, VIC
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Lisa Asquith, Director Technology Services at NSW GovDc & Infrastructure Department of Customer Services

Lisa Asquith


Director Technology Services
NSW GovDc & Infrastructure Department of Customer Services

Check out the incredible speaker line-up to see who will be joining Lisa.

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Conference Day One: Tuesday, 3rd September 2019

Tuesday, September 3rd, 2019

11:00 AM Joint Case Study: Co-Funding The Development of Digital Projects with OneGov to Drive Personalisation and Reduce Administrative Burden in Education

As part of the NSW Department of Education’s strategic vision, a partnership with OneGov was formed to co-fund the development of chatbots and offers insight into how government departments can collaborate to share expertize and improve service delivery.

  • The department of education’s strategic plan for 2018-2022: The roadmap to cater education to individual students and ensure a seamless interaction with government
  • Insights and lessons learnt from working with another government agency and the roadmap for moving forward: Aligning your department’s values with theirs and communication effectively
  • Sharing data across agencies for a single view of customer cycle and analyzing performance measures
  • Overcoming the way government operates by forming partnerships with nongovernment sectors

Stream Chair: