Gerard Gan
Director Governance and Service Strategy
Department of Planning and Environment
Check out the incredible speaker line-up to see who will be joining Gerard.
Download The Latest AgendaConference Day One: Tuesday, 3rd September 2019
Tuesday, September 3rd, 2019
1:20 PM CASE STUDY: The Importance of Uplifting Digital Capabilities to Support Your Transformative Efforts
The Department of Planning and Environment have transformed into an agile agency with the ability to deliver quicker, cost-efficient and sustainable digital services. Designed to be ‘digital first’, the department holds an important role in keeping up with the pace of customer expectations and disruption. Join Sue in this session to outline how they have scaled digital capabilities with the skills necessary to drive digital transformation efforts.
- Using established and emerging technologies to create better services and simplify transactions: What is at the frontier of change and who are the leaders?
- Why cultural change is the key component in driving your digital transformation efforts
- How to collaborate with other government agencies and form crossfunctional teams to overcome regulation barriers
- Educating and improving the adoption of new technologies: It’s the same challenge but different story, how do we keep moving forward sustainably?